Intervene Thoughtfully at the Exact Moment You Have the Ability to Change the Outcome
Opportunities to add care:
MIPS Quality Measures
Opportunities to improve quality:
Opioid Management and De-prescribing
Stroke Prevention in Atrial Fibrillation
Unnecessary Care in the ED
The Million Hearts Cardiovascular Risk Reduction Program
CARA (Cardiac Bundles)
Opportunities to reduce excess cost, waste and harm:
High Cost Medications
High Cost Labs
How Does Stanson Health CDS Work?
The Stanson content selection process identifies evidence-based recommendations derived from highly reputable sources, and relevant to population health management. Key clinical information, supporting references and implementation logic (how the information is gathered from the EMR and where it fits best within typical workflows) are developed by clinicians and informaticists through a multi-step process before being sent to an EMR build team for programming and validation. Interventions are designed to use clinical and other data that are generally available, so that the CDS functions as intended across institutions.
A large body of published research shows that accurate CDS targeting and integration into routine clinical workflows is required for changing provider behavior and achieving intended goals. These workflows may vary by whether recommendations are intended to address omissions in care or potential overutilization. For example, many recommendations from the ABIM’s Choosing Wisely® initiative are intended to reduce low-value and unnecessary care. Clinical decision support derived from these recommendations is typically delivered as a “pop-up” message (alert) when an order is placed, in the appropriate clinical setting.
To determine the right circumstances in which to trigger an alert, a team of Stanson clinicians works to turn a recommendation into Boolean logical statements, using up to 30 different data elements in the EMR to create inclusion and exclusion criteria. These data elements include ICD-10 codes used in past medical history, current problem lists and encounter diagnoses as well as lab tests and results, vital signs, procedure codes, medications, provider type and specialty, department and venue, and an array of additional information relevant to accurately characterizing specific clinical scenarios.
The Stanson Health CDS development process emphasizes accuracy, to avoid the erroneous triggering of alerts fires, or “false positives,” to minimize alert fatigue and maintain credibility with providers. The alerts have a standardized, clear and efficient appearance, to facilitate recognition and promote adherence to the recommendation, as appropriate. For alerts based on Choosing Wisely®, a one sentence quote from the authoring medical society is presented, along with hyperlinks to the more detailed explanation supporting the relevant recommendation on the dedicated ABIM website. Additional hyperlinks are provided for references cited in the recommendation, and companion patient education created by Consumer Reports®. The latter is included to promote efficient and effective informed discussions by physicians and patients, leading to better care decisions and improved patient satisfaction. Override reasons, derived from the detailed recommendation text and accompanying references, are made available as buttons, so that providers can address an alert a single click of a mouse.
Sample Content from the American Board of Internal Medicine Foundation’s Choosing Wisely Initiative®
Don’t perform PET, CT and radionuclide bone scans in the staging of early prostate cancer at low risk for metastasis.
Don’t perform cardiac imaging for patients who are at low risk.
The Stanson Health CDS Advantage
An essential element of Clinical Decision Support (CDS) is the appropriate identification of patients and clinical scenarios. The Stanson Health content development process focuses on the needs of practicing clinicians, creating CDS that is triggered when appropriate and user-friendly, fits into typical workflows, and provides clear and credible direction. As clinical logic is often highly complex and challenging to break down into logical statements that can be processed by an EMR, Stanson Health deploys and validates interventions in a live patient care environment prior to their inclusion in the CDS library.
Each intervention is its own quality improvement project, and therefore needs to be individually assessed. After deployment, the performance of new CDS is evaluated for accuracy, physician responses (was the recommendation presented in the alert followed, overridden, or ignored), and specific override reasons given. The alert is then optimized in an iterative process until performance characteristics warrant inclusion in the Stanson Health CDS library.
Winning Broad Physician Acceptance
Physician acceptance and avoidance of alert fatigue are key issues that challenge successful deployment of CDS. The Stanson Health content selection process emphasizes topics that afford significant opportunities to improve quality and reduce costs, and that have face validity with the general community of physicians. The net result of this careful selection and extensive development process is the achievement of significant improvements in outcomes while generally avoiding alert fatigue. Accurate targeting of relevant clinical scenarios has resulted in the majority of physicians encountering few alerts (e.g., 0-5 per month), despite the deployment of hundreds of interventions. A smaller proportion of providers see up to one alert daily, while a very small subset may see alerts more frequently.